Meet our panelist: the elegant Angela Mensah-Poku, director for commercial operations and digital transformation, Vodafone Ghana.
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The Chocolate or the Pillar
Drawing from a mentorship session with Amanda Akushie and Yvonne Quashie, a relatable scene unfolds: A woman arrives at the office with her lively toddler in tow, injecting a dose of energy into the environment. The toddler’s enthusiastic requests for freedom echo through the halls, catching the attention of the branch manager, who emerges with…
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The Power of Emotions in CX.
Understand the role emotions and empathy play in the customer’s overall experience of your service or business.
Blog Posts | cxpghana | cxtips | Events | Learn
Webinar: Building a Strong Customer Experience Culture with No-Code.
As CX practitioners, we are all aware that in today’s ever-changing business landscape, providing a superior customer experience has become a top priority. We at CXP Ghana along with our partners xAfrica and Creatio CRM understand the challenges businesses face and to help you stay ahead of the curve, we would like to invite you…
CX Spotlight – YVONNE QUASHIE
Meet Yvonne, a certified Customer Experience Specialist (CXS) with over 14 years of dedicated service, leaving an indelible mark on Ghana’s customer experience landscape. Yvonne’s expertise spans customer experience, service excellence, and branch operations, grounded in data-driven strategies that reshape the customer journey.
Blog Posts | CX Spotlight | cxpghana | cxtips | March 2023
CX Spotlight: Benjamin Akuffo
Part 2 of this edition’s CX Spotlight focuses on another CX Hero; Benjamin Akuffo, (MD, MultiThread ICT Solutions Limited): Meet Benjamin, a true CX enabler, with a wealth of experience in IT management spanning over 23 years. He is deeply passionate about driving Business Process Optimization, Digital Transformation, Business Intelligence, Cyber Security, and Business Continuity…
Annual CXP Ghana Conference 22′
We have reserved a special seat for you, with a lovely discount for a limited time only.Grab this opportunity now, whilst the offer lasts.Save a seat at the Annual CXP Ghana Conference. Purchase a ticket now.