CXP Ghana

Customer Experience Professionals Ghana
 
CUSTOMER EXPERIENCE PROFESSIONALS GHANA

CUSTOMER EXPERIENCE PROFESSIONALS GHANA

A non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession in Ghana.

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CX Zone Gh – Inside CXP Ghana April 2023 #1

Message From the Team !Welcome to the first edition of our CX Newsletter!...
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CX Spotlight: Benjamin Akuffo

Part 2 of this edition's CX Spotlight focuses on another CX Hero; Benjamin...
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CX Spotlight: Evelyn Acquah

On this episode of CX Spotlight, we talked with Evelyn Acquah; Chief Customer Officer of ABSA Bank Ghana.
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Corporate Hangout – March 31st ’23

Join on your computer, mobile app or room device Click here to join...
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The Power of Emotions in CX.

Understand the role emotions and empathy play in the customer's overall experience of your service or business.
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Winning the Right Way: Why and How to Avoid Shortcuts in Achieving CX Success

In this post, we emphasize on the importance of avoiding CX shortcuts and explain how good training can help you achieve this goal.
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