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Connect with industry experts, share your experiences, and stay informed on the future of customer experience in Ghana and beyond.
The leading non-profit organization in Ghana focused on fostering and developing the Customer Experience (CX) profession within the country and beyond.
Explore and learn through others and their experiences. Check out these community created blog posts.
Celebrating Esther Dokuwaa Ofosuhene: The Queen of CX If there’s anyone who deserves a grand celebration today, it’s Esther Dokuwaa Ofosuhene—popularly known as the Queen of CX in Ghana. She’s
At CXP Ghana, we believe in empowering customer experience professionals through knowledge sharing, skill-building, and networking opportunities. This year, our 2025 Activity Calendar is packed with events and training sessions
CX Zone #6 Discover the Power of Customer Experience with the Latest Edition of the CXP Ghana Newsletter! As 2024 comes to a close, we’re excited to unveil the latest
The recently concluded CXP Ghana Conference was a remarkable gathering of industry leaders, innovators, and stakeholders, all united by a common goal: to enhance citizen experiences across Ghana.
New to Customer Experience? This course will introduce you to the basic concepts of Customer Experience and help you transition from Customer Service to Customer Experience. You will learn the
New to Customer Experience or Need a Refresher? The CX Fundamental course will introduce you to the basic concepts of Customer Experience and help you understand how they fit together
Are you a CX Professional or Want to Gain your CX Certification? The CXPA recognizes there are several core competencies essential to the discipline of customer experience. Customer Experience Professionals