The African Union, and the customer experience industry.
The African Union is an organization that embodies the spirit of unity and...
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Congratulations Amin Ayarnah on attaining Chartered Marketer Status!!
On the 29th of April 2023, our very own Amin Ayarnah was part...
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Webinar: Building a Strong Customer Experience Culture with No-Code.
As CX practitioners, we are all aware that in today’s ever-changing business landscape,...
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African motherhood, the beginning of African hospitality
African hospitality is deeply rooted in the traditions of motherhood and the values...
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International Workers’ Day: What It Means and Its Significance.
International Worker’s Day or May Day as it is popularly known is a...
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CX Zone Gh – Inside CXP Ghana April 2023 #1
Message From the Team !Welcome to the first edition of our CX Newsletter!...
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CX Spotlight: Benjamin Akuffo
Part 2 of this edition's CX Spotlight focuses on another CX Hero; Benjamin...
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CX Spotlight: Evelyn Acquah
On this episode of CX Spotlight, we talked with Evelyn Acquah; Chief Customer Officer of ABSA Bank Ghana.
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The Future is Here: How AI Can Drive CX And Grow Your Business
Have you ever been blown away by how fast a task was completed? Well, the answer may be AI.
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Corporate Hangout – March 31st ’23
Join on your computer, mobile app or room device Click here to join...
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The Power of Emotions in CX.
Understand the role emotions and empathy play in the customer's overall experience of your service or business.
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Winning the Right Way: Why and How to Avoid Shortcuts in Achieving CX Success
In this post, we emphasize on the importance of avoiding CX shortcuts and explain how good training can help you achieve this goal.
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