Looking Back: Annual Conference ’21 in pictures…
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Corporate Hangout – Budgeting for a successful CX project
Join us for the next and last installment of the 2022 Corporate hangout series. The perfect platform to network and develop inspiring CX knowledge. In these days where the economy fluctuates randomly, you must be financially stable to run any business at all successfully. We can’t ignore the investment of CX in any organisation’s budget….
November is really the last month of the year ?. 😲
November is really the last month of the year. If you truly want to crush your yearly goals before 2023 starts then November is your very last month to grind. “But why not December JP? We still have 2 months!” Well, December’s an extremely hectic month and you will most likely be super busy. Christmas,…
I lost a Breast due to a bad Patient Experience
A simple question of “when was your last Menstrual Cycle ” led to a Mastectomy. Simple as that…wait a minute. Is it that simple a story? I am Ahimaa, (pronounced a:hi:maa). A 48-year-old female breast cancer survivor with one breast due to bad patient experience. Here is my story…. I have MRKH syndrome, meaning I…
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Winning the Right Way: Why and How to Avoid Shortcuts in Achieving CX Success
In this post, we emphasize on the importance of avoiding CX shortcuts and explain how good training can help you achieve this goal.
Blog Posts | cxtips | Learn
Customer Experience as a profession.
Contrary to popular belief, managing the Customer Experience of an organization is serious business. Different institutions will require varying strategies to achieve the same goal of customer satisfaction. You may also have a clear strategy to start with, but that will gradually metamorphose into a more customized one as you respond to the specific needs…
Call for Sponsors
Grab the opportunity to power this event.Sponsor brands will be promoted across media channels in addition to many other benefits.