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On this episode of CX Spotlight, we talked with Evelyn Acquah; Chief Customer Officer of ABSA Bank Ghana.
Understanding the impact of Communication and Storytelling in your CX strategy I tend to fully agree with George Bernard Shaw, Nobel Prize-winning playwright, who said, “The single biggest problem in communication is the illusion that it has taken place.” You see, as CX practitioners, we all, including this writer, feel we have communicated anytime we…
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Kojo Dougan is an experienced Business Operations & Strategy Executive with a passion for skills development, mentoring and a demonstrated history of working in the information technology and services industry. He is a Certified Solutions Provider with 20 years of experience in developing iterations and strategizing technology solutions for the private sector and is recognized…
The recently concluded CXP Ghana Conference was a remarkable gathering of industry leaders, innovators, and stakeholders, all united by a common goal: to enhance citizen experiences across Ghana.
