CXPGhana Annual Conference ’21 Highlights
Exactly a month ago, CXP Ghana was launched. Thank you for sticking with us. We know together, we shall redefine CX in Ghana and beyond.
On Tuesday, 26th November, a delegation from the Council and Executive of the Customer Experience Professionals Ghana Association (CXP Ghana), together with our dedicated Media Ambassador, Mr. George Sappor, paid a courtesy visit to the Chief of Staff at the Presidency. The delegation was led by Mrs. Margaret Takyi-Micah, Patron and Chair of the Council,…
Something big just happened in Ghana’s customer experience space. On Tuesday 5th August, at a vibrant press event in Accra, Customer Experience Professionals Association Ghana (CXP Ghana) officially launched the Ghana Customer Experience Excellence (CXX) Awards – the first awards in the country dedicated solely to customer experience trailblazers. That’s right – the professionals behind the moments that make customers…
Dear Members, Partners, and Fellow CX Professionals, Welcome to 2026. We closed the past year with a sense of immense pride. 2025 was a year of visibility and impact, where we proved that Experience Excellence is no longer a “nice-to-have”, it is a strategic imperative for the survival of any organization. Because of your dedication,…
We have put together a power-packed line up for this year’s Annual Customer Experience Professionals Conference ’22. ACTIVITIES Networking Opportunities Breakfast & Lunch Vendor Exhibition Free Masterclass Keynote Addresses Presentations + More Take advantage of our Early Bird Offers Now.
Frequently Asked Questions (FAQs) Ghana Customer Experience Excellence (CXX) Awards 2025 1. What is the Ghana CXX Awards? The Ghana Customer Experience Excellence (CXX) Awards is the country’s first cross-industry awards platform dedicated to celebrating excellence in Customer Experience (CX). It recognises individuals and organisations making a significant impact in customer service, innovation, and experience…
Adinor Puplampu (AD-ee-GNAW POOH-plam-POOH) is a management consultant who helps organisations to improve their performance, especially in the area of Customer Experience. Prior to establishing his own consulting practice in 2019, Adinor spent over fourteen years, in the multinational technology media and telecommunications sector as a Customer Experience trainer, manager, and senior leader. Today he offers…