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Meet Adinor
Adinor Puplampu (AD-ee-GNAW POOH-plam-POOH) is a management consultant who helps organisations to improve their performance, especially in the area of Customer Experience. Prior to establishing his own consulting practice in 2019, Adinor spent over fourteen years, in the multinational technology media and telecommunications sector as a Customer Experience trainer, manager, and senior leader. Today he offers…
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What Airbnb Did Right!
In today’s competitive market, companies need to stand out to attract and retain customers. One way to do that is by providing an exceptional customer experience. Many businesses spend thousands of dollars on market research, customer surveys, and other methods to gather feedback from their customers without actually using them. However, some companies have found…
Corporate Hangout – March 31st ’23
Join on your computer, mobile app or room device Click here to join the meeting Meeting ID: 372 300 622 857Passcode: w4cTmQ Download Teams | Join on the web
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African motherhood, the beginning of African hospitality
African hospitality is deeply rooted in the traditions of motherhood and the values of community and togetherness. In many African cultures, motherhood is seen as a sacred and revered role, and the act of welcoming guests into one’s home is a reflection of that honor. From an early age, African mothers instill in their children…
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Profile: Robert deGraft-Hanson
Robert deGraft-Hanson is a seasoned Public Financial Management (PFM) Specialist and Management Consultant with extensive expertise in improving governance, transparency, and accountability in the use of public resources. With over 25 years of post-qualification experience in auditing, accounting, development finance, and public sector reforms, he has worked across Ghana, Liberia, Sierra Leone, and Kenya, supporting…
