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Now more than ever, the search for quality never ceases, especially for brands that offer consistent services to their customers. Unlike a product which, at one point, is good to go to market, service can always be bettered. Just meeting users’ needs isn’t enough. Service or experience providers in light of attaining sustainable competitive advantage…
On this episode of CX Spotlight, we talked with Evelyn Acquah; Chief Customer Officer of ABSA Bank Ghana.
The Customer Experience Professionals Ghana Conference is a cross-industry meeting place bringing together over 300 professionals and innovative solution providers in Ghana and beyond. Scheduled to take place in Accra during the Global Customer Experience Day Celebration In October every year, the CXP Ghana Conference is a knowledge-sharing event designed to provide transformational insights relevant…
IntroductionCX is an integral part of every business big or small, new, or existing. Why? Because there are very few businesses without competition, and the existence of competition means customers have options. This begs the question why must a customer choose a particular business? Well, the answer is quite simple, the business is able to…
See you soon 🚀 We are ready for the 2nd Edition of the Annual CXP Ghana Conference.Last year was amazing, and this year promises to be more exciting with our well-experienced set of panelists, moderators, keynote speakers, and more. You can also grab the opportunity to network in our exhibition hall, and meet and greet…
We have reserved a special seat for you, with a lovely discount for a limited time only. Grab this Opportunity Now