Meet our keynote speaker: Bruce Temkin
Experience Management (#XM) Visionary, Keynote Speaker, Head of Qualtrics XM Institute, and Co-Founder of CXPA.org
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Flightmare: The PhD Graduation That Wasn’t…
As the clock struck 6 AM, I, Naa Dedei Sama, walked into the bustling airport with unwavering confidence. A subtle smile played on my lips as the thrill of fulfilment coursed through my veins. I was on the brink of receiving my hard-earned PhD after years of dedication and hard work. However, this day held more than just academic success; crucial job interviews were also on the horizon, and my quest for early tickets had left me sleep-deprived.
My Boss Hated Me!
With years of experience behind me at the organization, I eagerly jumped into a new role as a team lead, ready to give it my all. Excited for the change, I dove in headfirst, confident that my boss would be impressed by my quick grasp of things. But just as I was settling in, we…
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- Blog Posts | cxpghana | Learn | News
CXP Ghana Announces 2026 Annual Theme
As we step into a new year, we are excited to unveil our annual theme for 2026:Experience Management: Transforming Business, Empowering Citizens, Positioning Ghana. This theme reflects our commitment to driving a customer-centric culture that goes beyond transactions and focuses on creating meaningful experiences for businesses, citizens, and the nation as a whole. What Does…
- Blog Posts | cxtips | Learn
Love as a Strategy
Anyone close to me, knows I’m a sucker for love. I am that sappy woman who ‘awwws’ and ‘ooohs’ at ALL the romantic scenes in a movie. Ask me to plan a romantic gesture for your loved one and I will jump off my sick bed. Who knows, I might have been a “Love Doctor”…
