Meet our moderator, the elegant Nana Akua Mensah-Aborampah 




Tune In to Masterclass with Yaw Anim Barnafo and Esther Dokuwaa Ofosuhene, CCXP, as we discuss ‘Customer Experience as a discipline, the role of the CX Professional’ Wednesday 7th September 13:30 GMT
A simple question of “when was your last Menstrual Cycle ” led to a Mastectomy. Simple as that…wait a minute. Is it that simple a story? I am Ahimaa, (pronounced a:hi:maa). A 48-year-old female breast cancer survivor with one breast due to bad patient experience. Here is my story…. I have MRKH syndrome, meaning I…
See you soon 🚀 We are ready for the 2nd Edition of the Annual CXP Ghana Conference.Last year was amazing, and this year promises to be more exciting with our well-experienced set of panelists, moderators, keynote speakers, and more. You can also grab the opportunity to network in our exhibition hall, and meet and greet…
I came across a simple message recently that really stuck with me:“Be teachable. You don’t know everything, and you’re not always right.” It hit home! In a culture that often celebrates boldness and self-assurance, we can easily overlook the quiet strength of humility. Power without wisdom can turn reckless. Confidence without a willingness to learn…
CXPA’s Impact Awards recognize individuals who have made notable contributions to the discipline of customer experience. Esther, who is the founder and current president of the Customer Experience Professionals Association Ghana has been nominated for this award under the category of ‘Impact on the CX Profession’. Nominated individuals within this category have influenced the practice…
Mrs. Stella Jonah is the Head of Prudential Supervision at the National Insurance Commission and has worked at the Commission (NIC) for several years in different capacities in Finance and Administration, Internal Audit, the Office of the Commissioner and Supervision. She is a Fellow of the Chartered Insurance Institute of Ghana (CIIG) and an Associate…