Meet our moderator, the elegant Nana Akua Mensah-Aborampah 
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What you missed, the 2022 Annual CXP Ghana Conference
This year’s conference did not fall short of excitement. A power-packed day filled with knowledge and insights from seasoned industry professionals, networking, gifts and more. We are most grateful to all sponsors and partners and anyone else that made this conference a reality, we could not have done this without you all. Learn more about…
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The African Union, and the customer experience industry.
The African Union is an organization that embodies the spirit of unity and collaboration in Africa. Its creation was a significant milestone in the history of the continent, as it represents a shared vision of a brighter future for all Africans. The African Union’s objectives are to accelerate economic, social, and political integration among African…
My Waakye Experience
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What is Customer Experience Architecture?
The customer experience architecture connects all aspects of the customers’ experience with the business and the organization. It maps the fluidity of customers’ needs and expectations, highlights major opportunities to have business impact and translates these into clear organizational capabilities. Service providers are continually reshaping their offering in response to changing customer needs and demands….
Congratulations Amin Ayarnah on attaining Chartered Marketer Status!!
On the 29th of April 2023, our very own Amin Ayarnah was part of the first and historic cohort to attain CIMG Chartered Marketer Status at Labadi Beach Hotel. This conferment came after he recently attained Chartered Marketer status with the CIM | The Chartered Institute of Marketing, UK. Here’s what he had to say…