Call for Vendors
Grab the opportunity to showcase your brand at the upcoming Annual Customer Experience Professionals Conference ’22.
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- Blog Posts | CX Spotlight | cxpghana | cxtips | March 2023
CX Spotlight: Evelyn Acquah
On this episode of CX Spotlight, we talked with Evelyn Acquah; Chief Customer Officer of ABSA Bank Ghana.
Congratulations Amin Ayarnah on attaining Chartered Marketer Status!!
On the 29th of April 2023, our very own Amin Ayarnah was part of the first and historic cohort to attain CIMG Chartered Marketer Status at Labadi Beach Hotel. This conferment came after he recently attained Chartered Marketer status with the CIM | The Chartered Institute of Marketing, UK. Here’s what he had to say…
- Blog Posts | cxpghana | Learn | News
Leading the Experience Revolution: A New Year Message from the President
Dear Members, Partners, and Fellow CX Professionals, Welcome to 2026. We closed the past year with a sense of immense pride. 2025 was a year of visibility and impact, where we proved that Experience Excellence is no longer a “nice-to-have”, it is a strategic imperative for the survival of any organization. Because of your dedication,…
Corporate Hangout – #LetsTalkCX
Our Corporate Hangout is back, with a twist. Over the past few weeks, we have received a lot of questions about the upcoming conference, membership, professional courses, and many more.Join us on Friday 26th August, as we answer all your questions. Join us for FREE, via ZOOM Friday 26th August 20225:50pm GMT Meeting ID –…
- Blog Posts | cxpghana | News
Profile – Evelyn Acquah Idemudia
Evelyn is Chief Customer Officer of Absa Bank Ghana limited. Prior to this role, she was Head of Customer Segments and Affluent Banking at Absa Bank Ghana, responsible for the development and ownership of Customer Value Propositions for the Affluent segment. She has over 20 years’ experience in Banking and Finance with core expertise in…
- Blog Posts | cxpghana | cxtips | Learn
What Airbnb Did Right!
In today’s competitive market, companies need to stand out to attract and retain customers. One way to do that is by providing an exceptional customer experience. Many businesses spend thousands of dollars on market research, customer surveys, and other methods to gather feedback from their customers without actually using them. However, some companies have found…
