Customer Experience Professionals Ghana
Category: <span>CX Zone</span>

CX as a Strategic Differentiator – Avoid the expression “I can’t do anything about it”, when serving customers.

Customer experience is the foundation of any business. It can make or break a company’sreputation, revenue, and growth potential.With the rise of digital technology, customers have become more empowered than everbefore. They expect a seamless, personalized, and positive experience whenever they interactwith a business. In essence, no customer deserves the …