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Save over 10% today, Register Now. Early bird offer ends soon. ⏰
Grab this opportunity. Save over 10% if you Register Now. Early bird offer ends soon. ⏰
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Masterclass with Yaw Anim Barnafo and Esther Dokuwaa Ofosuhene, CCXP | Wed Sep 7
Tune In to Masterclass with Yaw Anim Barnafo and Esther Dokuwaa Ofosuhene, CCXP, as we discuss ‘Customer Experience as a discipline, the role of the CX Professional’ Wednesday 7th September 13:30 GMT
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Congratulations Esther Ofosuhene on your nomination for the CXPA Award for “Impact on CX Profession”
CXPA’s Impact Awards recognize individuals who have made notable contributions to the discipline of customer experience. Esther, who is the founder and current president of the Customer Experience Professionals Association Ghana has been nominated for this award under the category of ‘Impact on the CX Profession’. Nominated individuals within this category have influenced the practice…
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Blog Posts | cxpghana | Events
CXP Ghana Annual Conference, Labadi Beach Hotel, October 6th
See you soon 🚀 We are ready for the 2nd Edition of the Annual CXP Ghana Conference.Last year was amazing, and this year promises to be more exciting with our well-experienced set of panelists, moderators, keynote speakers, and more. You can also grab the opportunity to network in our exhibition hall, and meet and greet…
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CXP Ghana celebrates and acknowledges its patron as a pacesetter in the Service Excellence industry.
Margaret Takyi-Micah, A nationally recognized Customer Service Expert, Speaker, Consultant, Coach, and Author. She holds an MBA from Henley Management College UK (Henley Business School) and a degree in English with Linguistics from the University of Ghana, Legon. She was adjudged distinguished alumni by the department of Linguistics on its 50th anniversary. She was a…
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Annual CXP Ghana Conference 22′
We have reserved a special seat for you, with a lovely discount for a limited time only.Grab this opportunity now, whilst the offer lasts.Save a seat at the Annual CXP Ghana Conference. Purchase a ticket now.
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Blog Posts | cxtips | Learn
What is Customer Experience Architecture?
The customer experience architecture connects all aspects of the customers’ experience with the business and the organization. It maps the fluidity of customers’ needs and expectations, highlights major opportunities to have business impact and translates these into clear organizational capabilities. Service providers are continually reshaping their offering in response to changing customer needs and demands….
