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CXP Ghana

CX Zone

  • CX Zone #6
    CX Zone | Uncategorized

    CX Zone #6

    ByCXP Ghana December 25, 2024January 17, 2025

    CX Zone #6 Discover the Power of Customer Experience with the Latest Edition of the CXP Ghana Newsletter! As 2024 comes to a close, we’re excited to unveil the latest edition of the CXP Ghana Newsletter—a celebration of growth, innovation, and resilience in customer experience. Packed with exclusive insights, reflections, and success stories, this special…

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  • CX Zone Newsletter #5
    Blog Posts | CX Zone | cxtips | Learn | News | Training

    CX Zone Newsletter #5

    ByCXP Ghana July 18, 2024August 7, 2024

    Back with More Love!  Let us be honest – this year hasn’t exactly been a walk in the park. But through it all, you have shown incredible strength and resilience. Even amidst life’s curveballs, you manage to tackle challenges with finesse and keep smiles on our customers’ faces. That’s something to celebrate! We are raising…

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  • CX Zone Newsletter #4
    Blog Posts | CX Zone | cxtips | Learn | News | Training

    CX Zone Newsletter #4

    ByCXP Ghana March 27, 2024April 4, 2024

    With Love, CX Zone Team! Guess who is back? We are revving up for another year of delivering great CX contentwith the first edition of the CX Zone newsletter for 2024! A massive thank you to all of you who continue to engage with our content. Yourfeedback fuels our passion, and this year, we want…

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  • Flightmare: The PhD Graduation That Wasn’t…
    Blog Posts | CX Zone

    Flightmare: The PhD Graduation That Wasn’t…

    ByYvonne Quashie November 17, 2023November 23, 2023

    As the clock struck 6 AM, I, Naa Dedei Sama, walked into the bustling airport with unwavering confidence. A subtle smile played on my lips as the thrill of fulfilment coursed through my veins. I was on the brink of receiving my hard-earned PhD after years of dedication and hard work. However, this day held more than just academic success; crucial job interviews were also on the horizon, and my quest for early tickets had left me sleep-deprived.

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  • CX Zone Gh – Inside CXP Ghana Nov 2023 #3
    CX Zone

    CX Zone Gh – Inside CXP Ghana Nov 2023 #3

    ByCXP Ghana November 17, 2023November 23, 2023

    Message From the Team !Welcome to the third edition of our newsletter.This year has been an exciting one for us, brimming with insights and experiences.If you missed this year’s conference, do not worry; we’ll provide you with a glimpse of what transpired. In addition to our usual compelling content, this edition introduces new segments –…

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  • CX as a Strategic Differentiator – Avoid the expression “I can’t do anything about it”, when serving customers.
    Blog Posts | CX Zone | cxpghana | cxtips | Learn

    CX as a Strategic Differentiator – Avoid the expression “I can’t do anything about it”, when serving customers.

    ByCXP Ghana July 8, 2023December 20, 2023

    Customer experience is the foundation of any business. It can make or break a company’sreputation, revenue, and growth potential.With the rise of digital technology, customers have become more empowered than everbefore. They expect a seamless, personalized, and positive experience whenever they interactwith a business. In essence, no customer deserves the phrase “I can’t do anything…

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  • CX Zone Gh – Inside CXP Ghana July 2023 #2
    CX Zone

    CX Zone Gh – Inside CXP Ghana July 2023 #2

    ByCXP Ghana July 6, 2023April 23, 2024

    Message From the Team ! Welcome to the thrilling second edition of our CX Newsletter, where we unveil the latest updates and exhilarating developments in customer experience and CXP Ghana! A huge shoutout to our incredible contributors and sponsors who made this newsletter a reality. This edition is packed with captivating content, including an insightful…

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  • CX Zone Gh – Inside CXP Ghana April 2023 #1
    CX Zone

    CX Zone Gh – Inside CXP Ghana April 2023 #1

    ByCXP Ghana April 6, 2023April 23, 2024

    Message From the Team ! Welcome to the first edition of our CX Newsletter! Get ready for the latest updates and exciting developments in customer experience and CXP Ghana.   We are grateful to our amazing contributors and sponsors who made this newsletter possible. This edition features fantastic articles and tips to guide you. Plus,…

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