The Future is Here: How AI Can Drive CX And Grow Your Business
Have you ever been blown away by how fast a task was completed? Well, the answer may be AI.
Have you ever been blown away by how fast a task was completed? Well, the answer may be AI.
Understand the role emotions and empathy play in the customer’s overall experience of your service or business.
In this post, we emphasize on the importance of avoiding CX shortcuts and explain how good training can help you achieve this goal.
Join us for the next and last installment of the 2022 Corporate hangout series. The perfect platform to network and develop inspiring CX knowledge. In these days where the economy fluctuates randomly, you must be financially stable to run any business at all successfully. We can’t ignore the investment of CX in any organisation’s budget….
Dr Mrs Irene Stella Agyenim-Boateng (widely known as STELLA) is a C-Suite Human Resource Executive. She is a product of the University of Cape Coast where she obtained a Bachelor of Arts (Hon) Degree and a Diploma in Education, concurrently. She also holds a Post Graduate Certificate and a Post-Graduate Diploma in Public Administration from…
See you soon 🚀 We are ready for the 2nd Edition of the Annual CXP Ghana Conference.Last year was amazing, and this year promises to be more exciting with our well-experienced set of panelists, moderators, keynote speakers, and more. You can also grab the opportunity to network in our exhibition hall, and meet and greet…
Margaret Takyi-Micah, A nationally recognized Customer Service Expert, Speaker, Consultant, Coach, and Author. She holds an MBA from Henley Management College UK (Henley Business School) and a degree in English with Linguistics from the University of Ghana, Legon. She was adjudged distinguished alumni by the department of Linguistics on its 50th anniversary. She was a…
Grab the opportunity to save some money. Early bird offers to help you save over 10% for the Annual CXP Ghana Conference.