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CXP Ghana

Blog Posts

  • Corporate Hangout – Fri 30th June 2023
    Corporate Hangout | Events

    Corporate Hangout – Fri 30th June 2023

    ByCXP Ghana June 15, 2023April 23, 2024

    Customer feedback is absolutely crucial in today’s business landscape. It’s the key to unlocking exceptional customer experiences that will set you apart from the competition. 🌟 But wait, there’s more! Are you struggling to identify and fix those pesky processes that are hindering your customers’ journey? We’ve got you covered. 💪 Join us as we…

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  • What Airbnb Did Right!
    Blog Posts | cxpghana | cxtips | Learn

    What Airbnb Did Right!

    ByYvonne Quashie June 8, 2023June 12, 2023

    In today’s competitive market, companies need to stand out to attract and retain customers. One way to do that is by providing an exceptional customer experience. Many businesses spend thousands of dollars on market research, customer surveys, and other methods to gather feedback from their customers without actually using them. However, some companies have found…

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  • Making the dream a Reality
    Blog Posts | cxpghana | cxtips | Learn | Training

    Making the dream a Reality

    ByYvonne Quashie June 8, 2023June 8, 2023

    Understanding the impact of Communication and Storytelling in your CX strategy I tend to fully agree with George Bernard Shaw, Nobel Prize-winning playwright, who said, “The single biggest problem in communication is the illusion that it has taken place.” You see, as CX practitioners, we all, including this writer, feel we have communicated anytime we…

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  • Being Intentional!
    Blog Posts | cxtips | Learn

    Being Intentional!

    ByYvonne Quashie June 2, 2023June 8, 2023

    “Intentional we choose to be, With fresh eyes we truly see. A step forward with a heartfelt smile, To make the world a better mile.” The idea of customer experience may seem complicated, but it’s really about creating a business that’s easy and enjoyable to deal with at any time. We all want to feel…

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  • The African Union, and the customer experience industry.
    Blog Posts | cxpghana | Learn

    The African Union, and the customer experience industry.

    ByCXP Ghana May 25, 2023April 23, 2024

    The African Union is an organization that embodies the spirit of unity and collaboration in Africa. Its creation was a significant milestone in the history of the continent, as it represents a shared vision of a brighter future for all Africans. The African Union’s objectives are to accelerate economic, social, and political integration among African…

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  • Congratulations Amin Ayarnah on attaining Chartered Marketer Status!!
    Blog Posts | News

    Congratulations Amin Ayarnah on attaining Chartered Marketer Status!!

    ByCXP Ghana May 18, 2023April 23, 2024

    On the 29th of April 2023, our very own Amin Ayarnah was part of the first and historic cohort to attain CIMG Chartered Marketer Status at Labadi Beach Hotel. This conferment came after he recently attained Chartered Marketer status with the CIM | The Chartered Institute of Marketing, UK. Here’s what he had to say…

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  • Webinar: Building a Strong Customer Experience Culture with No-Code.
    Blog Posts | cxpghana | cxtips | Events | Learn

    Webinar: Building a Strong Customer Experience Culture with No-Code.

    ByCXP Ghana May 16, 2023April 23, 2024

    As CX practitioners, we are all aware that in today’s ever-changing business landscape, providing a superior customer experience has become a top priority. We at CXP Ghana along with our partners xAfrica and Creatio CRM understand the challenges businesses face and to help you stay ahead of the curve, we would like to invite you…

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  • African motherhood, the beginning of African hospitality
    Blog Posts | cxpghana | Learn

    African motherhood, the beginning of African hospitality

    ByCXP Ghana May 13, 2023April 23, 2024

    African hospitality is deeply rooted in the traditions of motherhood and the values of community and togetherness. In many African cultures, motherhood is seen as a sacred and revered role, and the act of welcoming guests into one’s home is a reflection of that honor. From an early age, African mothers instill in their children…

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  • International Workers’ Day: What It Means and Its Significance.
    Blog Posts | cxtips | Learn

    International Workers’ Day: What It Means and Its Significance.

    ByCXP Ghana May 1, 2023April 23, 2024

    International Worker’s Day or May Day as it is popularly known is a holiday that has been in existence for over a decade. Celebrated in most countries, May Day has had many different meanings over the years and is celebrated differently in different cultures around the world. Its most common reason for observance is the…

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  • CX Zone Gh – Inside CXP Ghana April 2023 #1
    CX Zone

    CX Zone Gh – Inside CXP Ghana April 2023 #1

    ByCXP Ghana April 6, 2023April 23, 2024

    Message From the Team ! Welcome to the first edition of our CX Newsletter! Get ready for the latest updates and exciting developments in customer experience and CXP Ghana.   We are grateful to our amazing contributors and sponsors who made this newsletter possible. This edition features fantastic articles and tips to guide you. Plus,…

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