Meet our moderator, the elegant Nana Akua Mensah-Aborampah 
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CX Spotlight: Benjamin Akuffo
Part 2 of this edition’s CX Spotlight focuses on another CX Hero; Benjamin Akuffo, (MD, MultiThread ICT Solutions Limited): Meet Benjamin, a true CX enabler, with a wealth of experience in IT management spanning over 23 years. He is deeply passionate about driving Business Process Optimization, Digital Transformation, Business Intelligence, Cyber Security, and Business Continuity…
My Waakye Experience
A little over a decade ago, on a fine Sunday morning, my love for two things was concluded; love professed to a lovely, beautiful, and sweet young lady, whom I affectionately call Jem, and the second…one of the tastiest and well served “waakyes” on this part of the globe. Let me elucidate further, it was…
CX Spotlight – Adel Afele-Gavu
In the world of CX, there are countless unsung heroes making remarkable strides. In this edition, we shine a spotlight on Adel Afele-Gavu. We had the pleasure of getting to know her better, and her story may just inspire you to continue making a difference in your own way. Can you describe your journey to…
- Blog Posts | cxpghana | News
Profile – Evelyn Acquah Idemudia
Evelyn is Chief Customer Officer of Absa Bank Ghana limited. Prior to this role, she was Head of Customer Segments and Affluent Banking at Absa Bank Ghana, responsible for the development and ownership of Customer Value Propositions for the Affluent segment. She has over 20 years’ experience in Banking and Finance with core expertise in…
- Blog Posts | cxtips | Learn
The hard truth about Influencer Marketing
It is now commonplace to see organizations using influencers as part of a digital marketing strategy. Often the concept of influencer marketing has been construed as Celebrity marketing or Celebrity endorsement. While the lines are blurry on the distinction between the two in our part of the world, the focus of this post is to…
Meet our keynote speaker: Bruce Temkin
Experience Management (#XM) Visionary, Keynote Speaker, Head of Qualtrics XM Institute, and Co-Founder of CXPA.org
