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It’s been a week since the CXP Conference, and we’re reflecting on the amazing individuals who made it all possible. 🙌 Your presence, support, and enthusiasm were the driving force behind our success. Whether you were an attendee, a speaker, or part of the organizing team, your role was invaluable. Thank you for being a…
Founder and President – CXP Ghana Association| Managing Consultant REAM CXC Ltd| Bachelor of Arts English and French| EMBA Strategic Human Resource |Certified Customer Service Expert |Accredited Customer Experience Professional Esther Dokuwaa Ofosuhene is a customer experience professional and enthusiast known in the customer experience circles as #TheQueenofCX Ghana. She has over 15 years’ experience…
Nominations for the Ghana Customer Experience Excellence Awards 2025 are officially open and will close on 5 September 2025. This year’s awards will honour outstanding individuals who are shaping the future of customer experience in Ghana. Whether you are a professional, leader, educator, or rising star in the CX field, this is your opportunity to…
The Customer Experience Revolution is HereCXP Ghana is gearing up for its biggest conference yet, happening on the 11th October 2024, at the Labadi Beach Hotel in Accra-Ghana. This year’s event promises to be a landmark occasion, bringing together the brightest minds in customer experience (CX) from across Ghana and beyond. Are you ready to…
New to Customer Experience or Need a Refresher? The CX Fundamental course will introduce you to the basic concepts of Customer Experience and help you understand how they fit together for your organization. From strategy to developing insights and demonstrating results, this course will help you launch CX for you or your organization. You will…