CXPGhana Annual Conference ’21 Highlights
Exactly a month ago, CXP Ghana was launched. Thank you for sticking with us. We know together, we shall redefine CX in Ghana and beyond.
On Tuesday, 26th November, a delegation from the Council and Executive of the Customer Experience Professionals Ghana Association (CXP Ghana), together with our dedicated Media Ambassador, Mr. George Sappor, paid a courtesy visit to the Chief of Staff at the Presidency. The delegation was led by Mrs. Margaret Takyi-Micah, Patron and Chair of the Council,…
Something big just happened in Ghana’s customer experience space. On Tuesday 5th August, at a vibrant press event in Accra, Customer Experience Professionals Association Ghana (CXP Ghana) officially launched the Ghana Customer Experience Excellence (CXX) Awards – the first awards in the country dedicated solely to customer experience trailblazers. That’s right – the professionals behind the moments that make customers…
With Love, CX Zone Team! Guess who is back? We are revving up for another year of delivering great CX contentwith the first edition of the CX Zone newsletter for 2024! A massive thank you to all of you who continue to engage with our content. Yourfeedback fuels our passion, and this year, we want…
Meet Paa Kwesi Barnes, the driving force behind Senrab ConsulTech, a Ghana-based consulting firm helping organizations navigate digital transformation, streamline operations, and elevate customer experiences. As Director of Business Development and Managing Consultant, Paa Kwesi brings over 22 years of cross-industry expertise—spanning banking, telecom, and HR—to help businesses build smarter, more human-centred systems. Under his…