Special Offer – In-House Ticket
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Special Offer – Zoom Ticket
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Annual CXP Ghana Conference 22′
We have reserved a special seat for you, with a lovely discount for a limited time only.Grab this opportunity now, whilst the offer lasts.Save a seat at the Annual CXP Ghana Conference. Purchase a ticket now.
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Save a seat now
We have reserved a special seat for you, with a lovely discount for a limited time only.
Grab this Opportunity Now -
Annual CXP Ghana Conference ’22
The Customer Experience Professionals Ghana Conference is a cross-industry meeting place bringing together over 300 professionals and innovative solution providers in Ghana and beyond. Scheduled to take place in Accra during the Global Customer Experience Day Celebration In October every year, the CXP Ghana Conference is a knowledge-sharing event designed to provide transformational insights relevant…
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Blog Posts | cxtips | Learn
What is Customer Experience Architecture?
The customer experience architecture connects all aspects of the customers’ experience with the business and the organization. It maps the fluidity of customers’ needs and expectations, highlights major opportunities to have business impact and translates these into clear organizational capabilities. Service providers are continually reshaping their offering in response to changing customer needs and demands….
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6 key areas to consider in Digital CX excellence
Digital CX excellence, from a customer perspective, is directly linked to the extent to which companies excel in six key areas: 1. Channel Flexibility •Ability to seamlessly switch between multiple channels without losing the context•Consistency of information across all channels•Ability to save and display a customer’s history 2. Reachability •Awareness•Existence and reliability of preferred channels…
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Blog Posts | cxtips | Learn | News
The Leader that serves…
I enjoy sharing my thoughts with you. I am sure you can tell I write from the heart and some of these thoughts are often inspired by my personal experiences. That said, let’s discuss the topic for today. This week I had an encounter with the CEO of a thriving business. Her business growth was…
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Blog Posts | cxtips | Learn
The Drive-through Experience
This will be a very short one, I promise. The world as we know it has evolved into an even faster paced one with no time to spare and the constant need for comfort. Drive-throughs have become my thing now. Why walk in, when you can drive through! On one of the overly busy Fridays,…
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