Profile – Evelyn Acquah Idemudia

Evelyn is Chief Customer Officer of Absa Bank Ghana limited. Prior to this role, she was Head of Customer Segments and Affluent Banking at Absa Bank Ghana, responsible for the development and ownership of Customer Value Propositions for the Affluent segment.

She has over 20 years’ experience in Banking and Finance with core expertise in Product design and rollout, as well as managing customer value propositions and customer lifecycles. She has held several positions in Retail and CIB including Head of Products Development for Consumer-banking. She has pioneered a number of initiatives within the banking industry notable amongst these is roll out of Credit Cards, Variable rate loans and the Ultimate account which won best deposit product in West Africa by the Asian Banker.

Evelyn is passionate about mentoring and empowering the youth particularly young women.  She is currently a member of the Executive Women Network and actively drives community development and fund-raising activities to support the less privileged.

She holds an International Executive MBA in Strategic and Project Management from Paris Graduate School of Management and a BSc. Administration degree from University of Ghana, Legon. Evelyn is a Chartered Banker and an Associate member of the Chartered Institute of Bankers (Ghana), and an alumni  of the female future program by the Ghana Employers Association in association with the Norwegian government

She has also been trained in leadership from Duke Corporate Education in South Africa and is also a product of the African Development Initiative.