Looking Back: Annual Conference ’21 in pictures…










































































































See you soon 🚀 We are ready for the 2nd Edition of the Annual CXP Ghana Conference.Last year was amazing, and this year promises to be more exciting with our well-experienced set of panelists, moderators, keynote speakers, and more. You can also grab the opportunity to network in our exhibition hall, and meet and greet…
“Standards are not established by your proclamations, they are established by your routines.” T Jay Taylor Quite recently, I was part of a very absorbing training session. We were required to make a list of professional standards and personal values we wanted to be associated with. It seems a pretty simple ask….I mean, I live…
In this post, we emphasize on the importance of avoiding CX shortcuts and explain how good training can help you achieve this goal.
Drawing from a mentorship session with Amanda Akushie and Yvonne Quashie, a relatable scene unfolds: A woman arrives at the office with her lively toddler in tow, injecting a dose of energy into the environment. The toddler’s enthusiastic requests for freedom echo through the halls, catching the attention of the branch manager, who emerges with…
They say ‘travel and see,’ and boy, did I plunge headfirst into that mantra when the opportunity arose to train a group of professionals abroad! Get ready for a wild ride as I unveil a story that will have you on the edge of your seat. Let’s kick off by clarifying that this isn’t your…
This year’s conference did not fall short of excitement. A power-packed day filled with knowledge and insights from seasoned industry professionals, networking, gifts and more. We are most grateful to all sponsors and partners and anyone else that made this conference a reality, we could not have done this without you all. Learn more about…