Intersection of CX and EX / 2-3 Dec
2-3 December
visit www.cxf.fextons.com for more information
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CXP Ghana Annual Conference, Labadi Beach Hotel, October 6th
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Customer Experience as a profession.
Contrary to popular belief, managing the Customer Experience of an organization is serious business. Different institutions will require varying strategies to achieve the same goal of customer satisfaction. You may also have a clear strategy to start with, but that will gradually metamorphose into a more customized one as you respond to the specific needs…
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Profile: Robert deGraft-Hanson
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Don’t Crash – Find a Balance!
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