Customer Experience Professionals Ghana
 
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African motherhood, the beginning of African hospitality

African hospitality is deeply rooted in the traditions of motherhood and the values of community and togetherness. In many African cultures, motherhood is seen as a sacred and revered role, and the act of welcoming guests into one’s home is a reflection of that honor. From an early age, African …

International Workers’ Day: What It Means and Its Significance.

International Worker’s Day or May Day as it is popularly known is a holiday that has been in existence for over a decade. Celebrated in most countries, May Day has had many different meanings over the years and is celebrated differently in different cultures around the world. Its most common …

CX Spotlight: Benjamin Akuffo

Part 2 of this edition’s CX Spotlight focuses on another CX Hero; Benjamin Akuffo, (MD, MultiThread ICT Solutions Limited): Meet Benjamin, a true CX enabler, with a wealth of experience in IT management spanning over 23 years. He is deeply passionate about driving Business Process Optimization, Digital Transformation, Business Intelligence, …

CX Fundamentals Training Course 18th March 2023

New to Customer Experience or Need a Refresher? The CX Fundamental course will introduce you to the basic concepts of Customer Experience and help you understand how they fit together for your organization. From strategy to developing insights and demonstrating results, this course will help you launch CX for you …