RECENT BLOG POSTS
Explore and learn through others and their experiences. Check out these community created blog posts.
Something big just happened in Ghana’s customer experience space. On Tuesday 5th August, at a vibrant press event in Accra, Customer Experience Professionals Association Ghana (CXP Ghana) officially launched the Ghana Customer Experience
Meet Paa Kwesi Barnes, the driving force behind Senrab ConsulTech, a Ghana-based consulting firm helping organizations navigate digital transformation, streamline operations, and elevate customer experiences. As Director of Business Development
Meet Adinor Puplampu, the Principal and Founder of Batelier Consulting, and one of Ghana’s leading voices in Customer Experience Management. With over 20 years of experience, Adinor has consistently shaped
The recently concluded CXP Ghana Conference was a remarkable gathering of industry leaders, innovators, and stakeholders, all united by a common goal: to enhance citizen experiences across Ghana.
Dear Members, Partners, and Fellow CX Professionals, Welcome to 2026. We closed the past year with a sense of immense pride. 2025 was a year of visibility and impact, where we proved that Experience...
As part of our annual theme “Experience Management: Transforming Business. Empowering Citizens. Positioning Ghana,” CXP Ghana is excited to share our 2026 activity calendar. This year is packed with...
As we step into a new year, we are excited to unveil our annual theme for 2026:Experience Management: Transforming Business. Empowering Citizens. Positioning Ghana. This theme reflects our commitment...
On Tuesday, 26th November, a delegation from the Council and Executive of the Customer Experience Professionals Ghana Association (CXP Ghana), together with our dedicated Media Ambassador, Mr. George...
Last week, Members of the Governing Council and Executive of the Customer Experience Professionals Ghana Association (CXPGHA) were honoured to pay a courtesy visit to the Hon. Emmanuel Kwadwo Agyekum...
Highlights from the 5th Annual CXP Ghana Conference & CXX Awards 2025 The Labadi Beach Hotel was alive with energy on Friday 10th October, as Ghana’s CX community gathered for the 5th Annual CXP...
INCLUSIVE INNOVATION: A SUSTAINABLE FUTURE DRIVEN BY DIVERSITY, ACCESSIBILITY, AND AI IN CX 7:30 am Registration and Welcome Coffee (SPONSORED – LABADI BEACH) 9:00 am Prayer followed by Opening...
📍 Accra, 2 September 2025 CXP Ghana is pleased to announce that, due to popular demand, the deadline for nominations for the Ghana Customer Experience Excellence Awards 2025 has been extended to...
Nominations for the Ghana Customer Experience Excellence Awards 2025 are officially open and will close on 5 September 2025. This year’s awards will honour outstanding individuals who are shaping the...
Are you a CX Professional or Want to Gain your CX Certification? The CXPA recognizes there are several core competencies essential to the discipline of customer experience. Customer Experience Professionals