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  • Making the dream a Reality
    Blog Posts | cxpghana | cxtips | Learn | Training

    Making the dream a Reality

    ByYvonne Quashie June 8, 2023June 8, 2023

    Understanding the impact of Communication and Storytelling in your CX strategy I tend to fully agree with George Bernard Shaw, Nobel Prize-winning playwright, who said, “The single biggest problem in communication is the illusion that it has taken place.” You see, as CX practitioners, we all, including this writer, feel we have communicated anytime we…

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