Blog Posts | cxpghana | cxtips | Learn
The Power of Emotions in CX.
Understand the role emotions and empathy play in the customer’s overall experience of your service or business.
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Blog Posts | cxpghana | cxtips | Learn
Winning the Right Way: Why and How to Avoid Shortcuts in Achieving CX Success
In this post, we emphasize on the importance of avoiding CX shortcuts and explain how good training can help you achieve this goal.
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November is really the last month of the year ?. 😲
November is really the last month of the year. If you truly want to crush your yearly goals before 2023 starts then November is your very last month to grind. “But why not December JP? We still have 2 months!” Well, December’s an extremely hectic month and you will most likely be super busy. Christmas,…
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I lost a Breast due to a bad Patient Experience
A simple question of “when was your last Menstrual Cycle ” led to a Mastectomy. Simple as that…wait a minute. Is it that simple a story? I am Ahimaa, (pronounced a:hi:maa). A 48-year-old female breast cancer survivor with one breast due to bad patient experience. Here is my story…. I have MRKH syndrome, meaning I…
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What you missed, the 2022 Annual CXP Ghana Conference
This year’s conference did not fall short of excitement. A power-packed day filled with knowledge and insights from seasoned industry professionals, networking, gifts and more. We are most grateful to all sponsors and partners and anyone else that made this conference a reality, we could not have done this without you all. Learn more about…
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Physically Challenged Individuals Cannot Have Fun !!!??? 🧐
I am Ahimaa, (pronounced a:hi:maa). I am physically challenged; I sometimes walk with the assistance of a prop due to a polio infection in my early childhood. I am a 45-year-old female network engineer in the Telecom industry, my office is within the business district of Accra. I love dancing to great music in my…
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