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Customer feedback is absolutely crucial in today’s business landscape. It’s the key to unlocking exceptional customer experiences that will set you apart from the competition. 🌟 But wait, there’s more! Are you struggling to identify and fix those pesky processes that are hindering your customers’ journey? We’ve got you covered. 💪 Join us as we…
Kojo Dougan is an experienced Business Operations & Strategy Executive with a passion for skills development, mentoring and a demonstrated history of working in the information technology and services industry. He is a Certified Solutions Provider with 20 years of experience in developing iterations and strategizing technology solutions for the private sector and is recognized…
Highlights from the 5th Annual CXP Ghana Conference & CXX Awards 2025 The Labadi Beach Hotel was alive with energy on Friday 10th October, as Ghana’s CX community gathered for the 5th Annual CXP Ghana Conference & CXX Awards. Under the theme Inclusive Innovation: A Sustainable Future Driven by Diversity, Accessibility, and AI in CX,…
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Something big just happened in Ghana’s customer experience space. On Tuesday 5th August, at a vibrant press event in Accra, Customer Experience Professionals Association Ghana (CXP Ghana) officially launched the Ghana Customer Experience Excellence (CXX) Awards – the first awards in the country dedicated solely to customer experience trailblazers. That’s right – the professionals behind the moments that make customers…
The Customer Experience Revolution is HereCXP Ghana is gearing up for its biggest conference yet, happening on the 11th October 2024, at the Labadi Beach Hotel in Accra-Ghana. This year’s event promises to be a landmark occasion, bringing together the brightest minds in customer experience (CX) from across Ghana and beyond. Are you ready to…