Annual CXP Ghana Conference – Theme
Our theme for this years Annual CXP Ghana Conference:
Accelerating growth through Customer Experience: The Case Study of Organisations and Industries.
What are your thoughts on this topic ?
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Welcome to CXP Ghana
Customer-experience leaders start with a differentiating purpose and focus on improving the most important customer journey first—whether it be opening a bank account, returning a pair of shoes, installing cable television, or even updating address and account information. Then they improve the steps that make up that journey. To manage expectations, they design supporting processes…
Introducing the 2025 Activity Calendar: Elevate Your Customer Experience Journey with CXP Ghana!
At CXP Ghana, we believe in empowering customer experience professionals through knowledge sharing, skill-building, and networking opportunities. This year, our 2025 Activity Calendar is packed with events and training sessions to support your personal and professional growth. Here’s a sneak peek at what’s in store: ☕ Coffee Chats (February 28th & June 27th): A casual…
Prog Line Up – 5th Annual CXP Ghana Conference & CXX Awards
INCLUSIVE INNOVATION: A SUSTAINABLE FUTURE DRIVEN BY DIVERSITY, ACCESSIBILITY, AND AI IN CX 7:30 am Registration and Welcome Coffee (SPONSORED – LABADI BEACH) 9:00 am Prayer followed by Opening Remarks – George Sappor (Host) 9:05 am Welcome Address – Margaret Takyi-Micah (Council Chair, CXP Ghana) 9:10 am Setting the Tone: Redefining Experience – Building a…
Happy CX Day
CXPA will celebrate the tenth annual CX Day on Tuesday, October 4, 2022. “CX Day is one of my favorite days of the year,” said Nancy Porte, CCXP, 2022 CXPA Chair. “It is an opportunity to celebrate the happy customers and positive outcomes that come from an organization united by a commitment to delivering great…
Volunteer Application
Join the CXP Ghana Association Team as a Volunteer! Are you passionate about Customer Experience (CX) and ready to support the growth of Ghana’s CX community? The CXP Ghana Association is looking for dedicated registered members to volunteer and assist our Executive Leaders. Available Roles: Executive Assistant to the President Membership Assistant Member Engagement &…
