Driving Inclusive Innovation for a Sustainable CX Future Accra, 10 October 2025 — The Labadi Beach Hotel was alive with energy last Friday as Ghana’s CX community gathered for the 5th Annual CXP Ghana Conference & CXX Awards. Under the theme Inclusive Innovation: A Sustainable Future Driven by Diversity, Accessibility, and AI in CX, the…
INCLUSIVE INNOVATION: A SUSTAINABLE FUTURE DRIVEN BY DIVERSITY, ACCESSIBILITY, AND AI IN CX 7:30 am Registration and Welcome Coffee (SPONSORED – LABADI BEACH) 9:00 am Prayer followed by Opening Remarks – George Sappor (Host) 9:05 am Welcome Address – Margaret Takyi-Micah (Council Chair, CXP Ghana) 9:10 am Setting the Tone: Redefining Experience – Building a…
📍 Accra, 2 September 2025 CXP Ghana is pleased to announce that, due to popular demand, the deadline for nominations for the Ghana Customer Experience Excellence Awards 2025 has been extended to Friday, 12th September 2025. This extension gives more individuals and companies the chance to participate in this landmark recognition program, while also allowing…
Showing all 4 resultsSorted by price: high to low
Are you a CX Professional or Want to Gain your CX Certification? The CXPA recognizes there are several core competencies essential to the discipline of customer experience. Customer Experience Professionals are expected to utilize all of these areas in their profession and will find that they are critical for finding success within their organization. CXP…
Premium Member (PCXP) Criteria: Full member of a recognized CX or Service professional body. Degree or CX-specific certification with a minimum of 5 years of practical experience. Holds a managerial role equivalent to CX Manager or higher. Benefits: Mentorship opportunities (both mentor and mentee roles). Public speaking and facilitation opportunities at mid-level events and webinars….
Associate Member (ACXP) Criteria: Associate Member of a recognized CX or Service professional body approved by the Association Degree with a minimum of 3 years of practical experience in CX or Service. Certificate of participation in CXP Ghana Postgraduate Diploma in CX. Benefits: Networking opportunities with senior CX professionals. Access to mentee roles in the…
Affiliate Member (AFCX) Criteria: Degree or HND with minimal/no CX experience. Current student with an interest in CX or Service. Benefits: Foundational training programs and introductory webinars. Access to newsletters and CX resources. Opportunity to volunteer in CXP Ghana projects to gain experience. Introductory letters to help with internships or career growth. Networking events to…