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CXP Ghana

Author: Kojo Dougan

Vice President
  • Thoughts on Customer Experience (CX) and Customer Centricity
    Blog Posts | cxtips | Learn

    Thoughts on Customer Experience (CX) and Customer Centricity

    ByKojo Dougan February 9, 2022May 13, 2022

    Now more than ever, the search for quality never ceases, especially for brands that offer consistent services to their customers. Unlike a product which, at one point, is good to go to market, service can always be bettered. Just meeting users’ needs isn’t enough. Service or experience providers in light of attaining sustainable competitive advantage…

    Read More Thoughts on Customer Experience (CX) and Customer CentricityContinue

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