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CXP Ghana

Author: Yvonne Quashie

  • Celebrating Esther Dokuwaa Ofosuhene: The Queen of CX
    Blog Posts | News

    Celebrating Esther Dokuwaa Ofosuhene: The Queen of CX

    ByYvonne Quashie March 8, 2025March 13, 2025

    Celebrating Esther Dokuwaa Ofosuhene: The Queen of CX If there’s anyone who deserves a grand celebration today, it’s Esther Dokuwaa Ofosuhene—popularly known as the Queen of CX in Ghana. She’s not just the President of Customer Experience Professionals Ghana (CXP Ghana) but also the first certified CX professional in the country. And if you’ve ever…

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  • My Boss Hated Me!
    Blog Posts | Learn

    My Boss Hated Me!

    ByYvonne Quashie April 15, 2024April 16, 2024

    With years of experience behind me at the organization, I eagerly jumped into a new role as a team lead, ready to give it my all. Excited for the change, I dove in headfirst, confident that my boss would be impressed by my quick grasp of things. But just as I was settling in, we…

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  • Bad Behaviour Unjustified! (A twist to Employee Experience)
    Blog Posts | Learn

    Bad Behaviour Unjustified! (A twist to Employee Experience)

    ByYvonne Quashie April 15, 2024April 16, 2024

    In one of my recent conversations with a friend, she opened up about a challenge she faced as a department head. It revolved around a team member who had been exhibiting concerning behaviour for some time. Despite her efforts to engage the staff in a meeting, they showed up late without any sense of remorse….

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  • Service Stardust – The Timeless Tale of Mrs. Catherine Ahenkora Osei
    News

    Service Stardust – The Timeless Tale of Mrs. Catherine Ahenkora Osei

    ByYvonne Quashie January 11, 2024January 15, 2024

    Prelude Hello, everyone! Today’s story breaks away from the norm. It’s the inspiring journey of a remarkable woman who devoted her life to touching hearts and embodying the true spirit of service. I recently had the honor of hearing all about the journey of Mrs. Catherine Ahenkora Osei. Even though I never had the chance…

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  • Conference
    • CXX Awards
  • Membership Registration
  • My Account
    • Portal
    • Upgrade Membership
    • Members Directory
    • Logout
  • Login
  • ADMIN
    • Welcome to your CXP Ghana Portal
    • Registration Successful
  • Who we are
    • Careers
    • Contact Us
  • Cart