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Author: Shadrach Agbledzie

  • E-Levy Cancellation Through the CX Telescope: What It Means for Customers
    Blog Posts | Learn

    E-Levy Cancellation Through the CX Telescope: What It Means for Customers

    ByShadrach Agbledzie April 4, 2025April 4, 2025

    The cancellation of the E-Levy is more than just a financial policy shift—it’s a customer experience transformation. Let’s examine the impact through the CX lens: 🔍 Customer Effort: With no extra charges, customers will find it easier and more cost-effective to use digital payment channels instead of resorting to cash transactions. 🔍 Emotional Experience: The…

    Read More E-Levy Cancellation Through the CX Telescope: What It Means for CustomersContinue

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    • Contact Us
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