The Ghana CXX Awards 2025, organized in collaboration with KPMG Ghana, is a premier initiative dedicated to recognizing and celebrating excellence in customer experience across industries in Ghana. This prestigious event honours exceptional individuals who have demonstrated outstanding commitment, innovation, and measurable impact in delivering superior customer experiences.
Nominations Now Open
- Both self-nominations and peer/organization-led nominations are welcome (self-nomination and nomination of others carry equal weight)
- All submissions must be supported by relevant evidence of impact and performance
Join us in spotlighting the leaders shaping the future of Customer Experience in Ghana.
CX Lifetime Achievement Award
This honorary award recognizes a distinguished professional with over 15 years of outstanding contribution to advancing customer experience practices in Ghana. The recipient has consistently set industry standards, inspired transformational change, and mentored the next generation of CX leaders.
This is a non-competitive honorary award selected by the Awards Judging Panel. Nominations are not required.
CX Rising Star of the Year
Recognizes a young professional under 3 years in CX, making significant strides in CX innovation and service delivery.
CX Practitioner of the Year
Celebrates a mid-to-senior level CX and Service professional who has demonstrated exceptional leadership, innovation, and measurable results in delivering outstanding customer experience in their organisation within the last year.
Contact Center Leader of the Year
Celebrates a mid-to-senior level Contact Center professional who has demonstrated exceptional leadership, innovation, and measurable results in delivering outstanding customer experience at their Contact Center within the last year.