Meet our host for the 2nd Annual CXP Ghana Conference, the proficient George Sappor 🤵🏿‍♂️




Frequently Asked Questions (FAQs) Ghana Customer Experience Excellence (CXX) Awards 2025 1. What is the Ghana CXX Awards? The Ghana Customer Experience Excellence (CXX) Awards is the country’s first cross-industry awards platform dedicated to celebrating excellence in Customer Experience (CX). It recognises individuals and organisations making a significant impact in customer service, innovation, and experience…
As we step into a new year, we are excited to unveil our annual theme for 2026:Experience Management: Transforming Business, Empowering Citizens, Positioning Ghana. This theme reflects our commitment to driving a customer-centric culture that goes beyond transactions and focuses on creating meaningful experiences for businesses, citizens, and the nation as a whole. What Does…
Anyone close to me, knows I’m a sucker for love. I am that sappy woman who ‘awwws’ and ‘ooohs’ at ALL the romantic scenes in a movie. Ask me to plan a romantic gesture for your loved one and I will jump off my sick bed. Who knows, I might have been a “Love Doctor”…
In the world of CX, there are countless unsung heroes making remarkable strides. In part 1 of this edition, we shine a spotlight on Chidinma O. Braye – Yankee (Group Head – Corporate Comm. Service Quality & E-Business, OmniBSIC Bank). We had the pleasure of getting to know her a little better, and her stories…
“Is a single bad apple enough to spoil the entire bunch?“That question echoed in my mind as I pulled out of the sleek parking lot of Oasis Bank on Osu Oxford Street.It was January 2, 2024, and I was determined to start the year by taking charge of my finances. There was a bustling sound…
2024, Activity Calendar The best way to predict the future, is to create it.Join us into the future, with our 2024 line up of Training Programs, Mentorship, Events & more.Plan your dates ahead with the 2024 CXP Ghana Activity Calendar. You can always reach out to us for any assistance. DOWNLOAD – PDF VERSION –…